Trust and professionalism are crucial factors in the relationship between the artist and the client. Research indicates that a client is likely to become a repeat customer even if the artist has areas for improvement in service quality. What matters here is the artist's personable demeanor and the professional environment where the procedures take place. Creating a "professional setup" begins with verbally outlining and if feasible, physically demonstrating the measures in place to ensure hygiene and cleanliness of tools and supplies. The most effective way to reinforce this is by opening disposable tools before the client. The cleanliness and style...
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