As a pigmentation artist, understanding the psychology behind obtaining client testimonials is key to enhancing your business. The process starts with recognizing that the skill set for acquiring testimonials is distinct from your technical pigmentation skills. It involves refining your communication approach and understanding psychological barriers. Successful testimonial acquisition involves creating a comfortable and gratifying exchange for you and your client. Avoid falling into the trap of "aggressive waiting," where you passively hope clients can offer testimonials. Instead, seize the moment right after the procedure when the client's emotions peak. Allocate extra time to engage with the client, asking open-ended...
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